Future of Retail

09:00 - 13:00 EDT
USA
20.9.2022
Conference

The Beekman, 123 Nassau Street, New York, NY, 10038, United States

NYC

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Partnered with:

Future of Retail

NYC

Conference

September 20, 2022

Summary

Where flexible technology meets superior customer experience

It's been refreshing to watch the retail industry wake up in the city that never sleeps. Shopping has changed dramatically since 2020, and stores nowadays are leaner and more customer-focused than ever.

Indeed - each and every in-store customer is currently treasured like never before.

So what does the future hold? We are privileged at Commerce Futures to hear stories from all over the world from store owners experiencing the new retail paradigm. In the UK they are investing in “housekeeping” - fixing systems that will enable true omnichannel more easily. In APAC we hear of a renewed drive to build the next generation of eCommerce - flexible and API-first.

Here in the U.S. we are in love with stores, but our customers love convenience too - so we spent some time thinking about the future of our retail businesses - what 2023/4 has in store for us all, and how we should budget and plan for what’s next.

PastriesDelegates networkingDelegates networkingAudience at a Commerce Futures conference.

Over the course of our morning conference we heard from retailers about:

  • The new tech stack - faster, more flexible and MACH
  • Footfall - understanding new value of store customers
  • Top of mind - How your retail brand can build brand relevance
  • Back to basics - How product information drives everything
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Leonard Yampolsky

Leonard Yampolsky

Chief Digital Officer

Gogotech Inc

Leonard Yampolsky is the Chief Digital Officer for Gogotech, and has deep knowledge of technology management, software development and product engineering. Leonard has 25+ years of experience building high-growth and disruptive digital technologies.

Leonard’s focus on transformational digital change promotes organizational growth by providing engagement experiences that are fast, easy, and accurate.

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Timo Raab

Timo Raab

Global Head of eCommerce

Kérastase - L'Oréal

Timo Raab is a global eCommerce expert with a diverse background in the consumer goods and luxury industry. Having worked both in strategic as well as in operational roles in key markets, he is a strong advocate for collaboration and digital acceleration. Most recently he has been leading the E-Commerce Business for several L’Oréal Brands including Kérastase, where he tripled the business and doubled the E-Commerce Share of Business in three years.

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Mandeep Bhatia

Mandeep Bhatia

VP, Global Digital Product & Omnichannel Innovation

Tapestry

Mandeep Bhatia is a Vice President of Global Digital Product & Omnichannel Innovation at Tapestry, where he leads digital product and user experience teams. Mandeep is responsible for innovating, simplifying, and elevating onsite and omnichannel experiences for customers globally across Tapestry brands (Coach, Kate Spade, and Stuart Weitzman).

Before joining Tapestry, Mandeep was the VP of product management at Bed Bath and Beyond. He was responsible for the product strategy, user experience, and development of their common digital and mobile app platform.

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Katia Berlin

Katia Berlin

Vice President Strategy & Business Transformation

APP Group

Katia is Vice President of Strategy & Business Transformation at APP Group. She is a seasoned retail and apparel expert with over 25 years of experience in driving operational excellence, achieving change, building alignment, and increasing transparency within organizations. She has a proven track record in implementing enterprise-wide processes, systems, and initiatives to enable corporations to meet their objectives. She is a transformational leader with a mindset currently focused on omni-channel business transformation.

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Ryan Lindsley

Ryan Lindsley

VP Marketing & Digital Strategy

Kum & Go

Ryan Lindsley is Vice President, Marketing and Digital Strategy at Kum & Go and has been with the organization since 2020. He has been in digital transformation, ecommerce and marketing strategy for the last fifteen years with leadership roles, most recently, at Accenture Interactive and Medela Americas. In his time with Kum & Go, Ryan has led the introduction of mobile commerce and growth of the brand’s &Rewards loyalty program. In the last year, Ryan took on expanded leadership of the Marketing Communication team which is in the midst of the largest omni-channel advertising expansion in the history of the company in support of the new food program and refreshed brand.

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Scott Adel

Scott Adel

AVP Digital Retail Experience

Scott Adel is Associate Vice President, Digital retail experience at Canadian Tire Corp with a mandate to help shape and develop the Digital Road map for instore experience for CTR.  Scott has a 20-year track record working with some of North America’s largest brands, disrupting the status quo in consumer experience in retail. He is a seasoned expert at blending innovation in technology with business processes in unique ways to drive engagement and business growth in the retail industry. In the past 2 years Scott has led the delivery and development teams for large customer innovations like Electronic shelf labels, Customer Facing Kiosks, Locker automation, and associate mobility platforms.

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Leaf wall textureSmiling woman networking at a Commerce Futures eventSmiling woman networking at a Commerce Futures eventPastries in front of delegates
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Leonard Yampolsky
Timo Raab
Mandeep Bhatia
Katia Berlin
Ryan Lindsley
Scott Adel
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
08:30
Registration & Networking Breakfast
09:15
Welcome from Commerce Futures
09:25
Ryan Clark, STATSports & Jim Hingston, The Gym Group
Keynote
10:10
Hollie Weatherstone, Muc-Off
Keynote
10:35
Break
10:55
Multi-brand panel – Decathlon, Ellis Brigham, Helen of Troy
Keynote (Main Stage)
Speed dating for delegates
(Breakout Room)
11:50
George Huxford, Apidura
Keynote
12:15
Break
13:15
Rich Philip, Contested
Keynote
13:40
Marc Guisti, Veloforte
Keynote (Main Stage)
David Hanney, Alpkit
(Breakout Room)
14:35
Networking
15:00
Closing Remarks from Commerce Futures
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:00
Arrival & Welcome Drinks
18:45
Guests Sit
18:50
Welcome
Commerce Futures
19:00
Opening Speech
Guest Speaker
19:30
Starters
Topic One - Discussion at individual tables
19:50
Topic One discussed as a collective
20:10
Mains
Topic Two - Discussion at individual tables
20:40
Topic Two discussed as a collective
21:00
Desserts & Networking
22:30
Event Closes

AGENDA

09:00 - 09:30 Registration & Networking Breakfast

09:30- 09:45 Commerce Futures Welcome & Partner Introductions

09:45 - 10:15 Keynote Speaker One:
Timo Raab, Global eCommerce Director - L’Oréal

10:15- 10:45 Keynote Speaker Two:
Leonard Yampolsky, Chief Information Officer - Gogotech Inc.

10:45 - 11:05 Refreshment Break

11:05- 11:35 Keynote Speaker Three:
Mandeep Bhatia, VP, Global Digital Product & Omnichannel Innovation - Tapestry

11:35- 12:35 Panel Discussion with Q&A
Moderated by Jennifer Hileman - Myplanet
Katia Berlin, VP Strategy & Business Transformation - APP Group
Ryan Lindsley, VP Marketing & Digital Strategy - Kum & Go
Scott Adel, AVP Digital Retail Experience - Canadian Tire Corporation

12:35 - 12:45 Final Comments before Networking

13:00 Event Closes

09:00
Registration & Networking Breakfast
09:30
Welcome & Partner Introductions
09:40
Panel Discussion with Q&A
Leonard Yampolsky
Timo Raab
Mandeep Bhatia
Katia Berlin
Ryan Lindsley
Scott Adel
10:20
Networking Break
10:40
Workshop at tables
11:00
Group Discussion - Moderated
11:20
Final Comments & Networking
11:30
Event Closes
Leonard Yampolsky

Leonard Yampolsky

Chief Digital Officer

Gogotech Inc

Leonard Yampolsky is the Chief Digital Officer for Gogotech, and has deep knowledge of technology management, software development and product engineering. Leonard has 25+ years of experience building high-growth and disruptive digital technologies.

Leonard’s focus on transformational digital change promotes organizational growth by providing engagement experiences that are fast, easy, and accurate.

LEARN MORE →Close icon
Timo Raab

Timo Raab

Global Head of eCommerce

Kérastase - L'Oréal

Timo Raab is a global eCommerce expert with a diverse background in the consumer goods and luxury industry. Having worked both in strategic as well as in operational roles in key markets, he is a strong advocate for collaboration and digital acceleration. Most recently he has been leading the E-Commerce Business for several L’Oréal Brands including Kérastase, where he tripled the business and doubled the E-Commerce Share of Business in three years.

LEARN MORE →Close icon
Mandeep Bhatia

Mandeep Bhatia

VP, Global Digital Product & Omnichannel Innovation

Tapestry

Mandeep Bhatia is a Vice President of Global Digital Product & Omnichannel Innovation at Tapestry, where he leads digital product and user experience teams. Mandeep is responsible for innovating, simplifying, and elevating onsite and omnichannel experiences for customers globally across Tapestry brands (Coach, Kate Spade, and Stuart Weitzman).

Before joining Tapestry, Mandeep was the VP of product management at Bed Bath and Beyond. He was responsible for the product strategy, user experience, and development of their common digital and mobile app platform.

LEARN MORE →Close icon
Katia Berlin

Katia Berlin

Vice President Strategy & Business Transformation

APP Group

Katia is Vice President of Strategy & Business Transformation at APP Group. She is a seasoned retail and apparel expert with over 25 years of experience in driving operational excellence, achieving change, building alignment, and increasing transparency within organizations. She has a proven track record in implementing enterprise-wide processes, systems, and initiatives to enable corporations to meet their objectives. She is a transformational leader with a mindset currently focused on omni-channel business transformation.

LEARN MORE →Close icon
Ryan Lindsley

Ryan Lindsley

VP Marketing & Digital Strategy

Kum & Go

Ryan Lindsley is Vice President, Marketing and Digital Strategy at Kum & Go and has been with the organization since 2020. He has been in digital transformation, ecommerce and marketing strategy for the last fifteen years with leadership roles, most recently, at Accenture Interactive and Medela Americas. In his time with Kum & Go, Ryan has led the introduction of mobile commerce and growth of the brand’s &Rewards loyalty program. In the last year, Ryan took on expanded leadership of the Marketing Communication team which is in the midst of the largest omni-channel advertising expansion in the history of the company in support of the new food program and refreshed brand.

LEARN MORE →Close icon
Scott Adel

Scott Adel

AVP Digital Retail Experience

Scott Adel is Associate Vice President, Digital retail experience at Canadian Tire Corp with a mandate to help shape and develop the Digital Road map for instore experience for CTR.  Scott has a 20-year track record working with some of North America’s largest brands, disrupting the status quo in consumer experience in retail. He is a seasoned expert at blending innovation in technology with business processes in unique ways to drive engagement and business growth in the retail industry. In the past 2 years Scott has led the delivery and development teams for large customer innovations like Electronic shelf labels, Customer Facing Kiosks, Locker automation, and associate mobility platforms.

LEARN MORE →Close icon

Venue

The Beekman, 123 Nassau Street, New York, NY, 10038, United States

The home where untold history meets timeless heritage. Where an old fashion pairs perfectly with modern eloquence. Where bustling city streets sing proudly and quiet alleys tell tall tales. Where elegance in architecture and design become not just backdrops, but sparks for the conversations of tomorrow. Welcome to a downtown experience unlike any other. This is The Beekman.

Find directions →
Future of Retail

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