Customer (R)Evolution
Haymarket by Scandic, Hötorget 13-15, 111 57 Stockholm, Sweden
Stockholm
Summary
Transforming for customer success
Across every industry customers’ habits are evolving. Across the Nordic region business is shifting away from long-term relationships with relatively local suppliers to now trading without thought from around the world.
It is now estimated that over 57% of global internet users buy something online every week. However it is those companies that build trust, through great service, personalisation and seamless experience both on line, on mobile or in person will see their revenues grow.
As the world prepares for yet another year of macroeconomic and geopolitical change, we would like to invite you to a private dinner with your peers. Together we considered the ways in which we can all respond - and how to do so more efficiently, rapidly and with greater effectiveness.
The importance of customer experience - anytime, anyplace, anywhere, any device.
We loved seeing you there and enjoyed debating amongst peers whilst enjoying fine food and wine too.
- Identifying the customer value in your 2023 initiatives
- The pace of customer transformation - when to go faster or slower
- How to build sustainable and long term trust with customers.
Agnes Hjelmer
CEO
Bonti ABRead Full Bio →
Agnes Hjelmer is a cosmetic industry leader with 20+ years’ expertise driving and delivering business goals for leading groups and start-ups alike. A strong foundational experience in supply chain and manufacturing for L’Oréal and an eye for international and digital expansion paved the way for Agnes to evolve ahead of the curve in the beauty industry. Today, she is the hands-on CEO of Bonti AB – the desire to deliver the highest possible quality and a warm personal treatment are the basic ideas that once led to Bonti's birth and success.
AGENDA
Agnes Hjelmer
CEO
Bonti ABRead Full Bio →
Agnes Hjelmer is a cosmetic industry leader with 20+ years’ expertise driving and delivering business goals for leading groups and start-ups alike. A strong foundational experience in supply chain and manufacturing for L’Oréal and an eye for international and digital expansion paved the way for Agnes to evolve ahead of the curve in the beauty industry. Today, she is the hands-on CEO of Bonti AB – the desire to deliver the highest possible quality and a warm personal treatment are the basic ideas that once led to Bonti's birth and success.
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