Retail Bites Back

In 2022 the perfect storm seems destined to continue raging, to be ridden through rather than raced against. The current supply chain challenges are bringing the full glare of a spotlight focused on efficiency, growth and progress - time to step up.

Every supply-chain leader is under pressure to solve their very own specific set of crises. Considerations for the future are being dealt with now - from Micro-fulfilment, Dark Stores and fulfilment nodes - all of which are realistic today. “Just do it” is the message from the business - so where to start?

Some of the questions we addressed during our first virtual session were:

• Can automation really solve the labour crisis?
• With limited warehouse space how can you use what you have more efficiently?
• How can we adapt more effectively to future challenges?

There are no easy answers, but with leaders from across the retail community we started to share and learn from one another in a small Chatham House environment.