Product Experience

Fabrice Khullar is Director of Product Design & Development at Selfridges, the iconic luxury retailer, which promises to surprise, delight, and amuse its customers with extraordinary experiences.‍

A senior leader with significant experience in multi-channel retail, consumer electronics, technology, media and telecoms. Experienced in large scale, consumer facing UX, Design and Product Development and Agile / Digital Transformation.

Fabrice has a passion for customers and end users, past achievements include delivering emerging technologies and customer propositions at EE, Virgin Media, Sky, Now TV, Sainsbury’s and Matches Fashion, before joining Selfridges in early 2020. Fabrice grew up in Montréal, lived in the South of France and then studied Journalism in London.

Maria Amelie White works as Global Search Lead at Kurt Geiger. Maria is an MSc in Psychological Research and has worked in SEO for over 12 years, specialising in attracting relevant and converting traffic to Global Brands with, Consumer Trends analysis, Technical and International SEO, and Social Media.

Nora has spent over 15 years in marketing and advertising within personal care and beauty industries. Having worked on both creative agency and brand side, Nora has in-depth knowledge of both worlds and therefore her experience and expertise are widely appreciated among the industry. Known for creative and disruptive thinking and advocating women in leadership, Nora is often seen in panels and talks where she shares her passion for Gen Z marketing, Gen AI and web3 and building indie brands across DTC/e-commerce and retail environments.

Charlie is the Head of E-Commerce at Dr Martens. With a passion for data, people, and trying new things to get closer to a best-in-class on-site experience, Charlie is responsible for leading on the Digital strategy for EMEA; collaborating with teams across trading, marketing, customer care, CRO and analytics.

Janis is an expert in marketing, ecommerce and customer experience. She's grown diverse ecommerce and subscription businesses from Birchbox to Playboy. She has held senior roles across ecommerce, digital media and entertainment. She is now Managing Director at Look Fabulous Forever, the innovative DTC cosmetics and skincare brand designed to meet the needs of older women.

Lizzie is the innovative mind behind Only Curls, a pioneering DTC haircare brand dedicated to curly-haired individuals. Drawing from her personal experiences and her background in design, her strategic use of social media and digital advertising have propelled Only Curls from her kitchen table to the forefront of the haircare industry.

Chloe manages the Product team at Harrods and has worked in e-comms for over 15 years.  She currently runs 3 squads, focused on creating digital experiences that delight customers and end users.

Rebz is the Senior Product Designer at Space NK, combining her knowledge of UX & UI to create customer-first on-site experiences. She has predominantly worked in e-commerce, in both marketing and tech teams with experience in digital/graphic design, branding, prototyping and user testing.