The Future Of Digital Grocery
The Langham Hotel, 1C Portland Pl, England, W1B 1JA
London
Summary
Business Agility vs Customer Experience
What does your digital channel give you over and above your single largest store? As Grocery reinvents itself the blending of channels, the sharing of data and the re-focus on customer experience presents significant opportunities - none of which are yet being maximised by any grocer.
At our exclusive dinner for digital leaders in the grocery sector we took time out to debate and share next steps in a number of key areas;
- Building agility into digital channels so as to react more quickly
- Data strategies in the new world, building trust with customers to share more
- Creating engagement with the new shopper profiles...
- The eCommerce growth within grocery
- Utilising shopper insights to unify the omni-channel strategy
AGENDA
18:30
Arrival & Welcome Drinks
18:50
Welcome
Commerce Futures
19:00
Introduction
Francis Nicholas, Group Digital Director - Nomad Foods
19:20
Starters (Topic one - Discussion at individual tables)
19:50
Topic one discussed as a collective
20:10
Mains (Topic two - Discussion at individual tables)
20:40
Topic two discussed as a collective
21:00
Desserts (Topic three - Discussion at individual tables)
21:30
Topic three discussed as a collective
21:50
Final remarks / Networking
22:30
Event close
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