Digital Style
The Marylebone Hotel, 47 Welbeck Street, London, England, W1G 8DN
London
Summary
Dinner 2021
With digital destinations now critical to meeting every consumers’ needs, developing and delivering the right digital strategies have become not just a priority but the only way to thrive and survive.
As your digital footprint evolves, so the challenge remains to stay relevant. How do you stand out? How is your digital style unique to your brand?
As 2020 thrust digital into warp speed, the acceleration towards a “future” of retailing increased. Consumers of every demographic fundamentally altered how they go about their everyday lives. Some habits may stick better than others, but the reality is one of an altered and increasingly digital future.
How has this changed us for the better - with the obvious push to become more personal and take the time to really get to know our customers, we are all looking for the top tips and tricks as to how you can continue those relationships throughout your content and commerce.
Advice for heading into 2022? At our Digital Style Dinner we revealed
all the upcoming trends, discussed our perspectives on where digital retail is heading and gave our audience the chance to hear from a leading industry professional who led the evening discussion.
- How to deliver meaningful ROI as the digital channels become increasingly competitive
- Embedding innovative into your eCommerce business for 2021
- Focusing on CX - How can you truly tackle personalised experiences?
- Conversational commerce - Are we starting to put the human element back in?
- Planning for uniqueness, How do you define your own peculiar digital style?
Jacqueline Joel
Head of Customer and Digital Technology
SuperdrugRead Full Bio →
With over 18 years’ experience across retail (Tesco International & UK Stores, M&S, Comet Group) and retail consulting (Accenture), I have experience across a number of complex transformation and change programmes. I have a proven track record of designing and planning for successful delivery of customer outcomes, building, leading and coaching successful teams and have a passion for bringing digital experiences into the physical store environment to create exciting and great customer experiences.
AGENDA
18:30 Welcome Drinks & Networking
19:00 Welcome - Commerce Futures
19:10 Opening Speech - Jacqueline Joel, Head of Technology - Marks & Spencer
19:40 Starters (Topic one - Discussion at individual tables)
20:10 Topic one discussed as a collective
20:30 Mains (Topic two - Discussion at individual tables)
21:00 Topic two discussed as a collective
21:20 Desserts and Networking
Jacqueline Joel
Head of Customer and Digital Technology
SuperdrugRead Full Bio →
With over 18 years’ experience across retail (Tesco International & UK Stores, M&S, Comet Group) and retail consulting (Accenture), I have experience across a number of complex transformation and change programmes. I have a proven track record of designing and planning for successful delivery of customer outcomes, building, leading and coaching successful teams and have a passion for bringing digital experiences into the physical store environment to create exciting and great customer experiences.
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