Future State Dinner

18:30 22:30 BST
UK
14.9.2022
Dinner

Hotel Café Royal, 10 Air St, Soho, London W1B 4DY

London

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Future State Dinner

London

Dinner

September 14, 2022

Summary

Digital strategy amid customer chaos

Commerce Futures has always focused upon what is coming next. Those of us struggling to realise a digital ambition in a world crowded with uncertainty and competition sometimes need to take a breath - stop and think.

How do you plan in an environment where channels evolve at their own pace, where customers switch so easily and where world events seem to cause extremes in pricing, consumption and timescales.

Future State is our opportunity to stop - to think about 2023/4 and to apply some structure to your planning. Curated by those who spend their time in the “What’s next” space, we encouraged you to come and learn and to come and share.

PastriesDelegates networkingAudience at a Commerce Futures conference.

We spent our time discussing:

  • Budgeting for the unknown and unplannable
  • Understanding your customers’ behaviour amongst the chaos
  • Getting ready for the “flexible” tech stack
  • Becoming faster to respond - everywhere
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Paul Wilkinson

Paul Wilkinson

Group Product Manager

Deliveroo

Paul is passionate about the future of retail and creating new shopping experiences. In his current role he is helping retailers provide quick delivery services to customers in a scalable way. In the past he was instrumental in the creation and success of Tesco Labs and built and launched advanced grocery voice shopping experiences on Alexa.

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Leaf wall textureSmiling woman networking at a Commerce Futures eventSmiling woman networking at a Commerce Futures eventPastries in front of delegates
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Paul Wilkinson
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
08:30
Registration & Networking Breakfast
09:15
Welcome from Commerce Futures
09:25
Ryan Clark, STATSports & Jim Hingston, The Gym Group
Keynote
10:10
Hollie Weatherstone, Muc-Off
Keynote
10:35
Break
10:55
Multi-brand panel – Decathlon, Ellis Brigham, Helen of Troy
Keynote (Main Stage)
Speed dating for delegates
(Breakout Room)
11:50
George Huxford, Apidura
Keynote
12:15
Break
13:15
Rich Philip, Contested
Keynote
13:40
Marc Guisti, Veloforte
Keynote (Main Stage)
David Hanney, Alpkit
(Breakout Room)
14:35
Networking
15:00
Closing Remarks from Commerce Futures
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes

AGENDA

18:30: Arrival & Welcome Drinks

19:15 Guests Seat

19:20: Welcome - Commerce Futures

19:30: Opening Speech - Paul Wilkinson, Group Project Manager - Grocery Partners at Deliveroo

20:00: Starters (Topic one - Discussion at individual tables)

20:20: Topic one discussed as a collective

20:40: Mains (Topic two - Discussion at individual tables)

21:10: Topic two discussed as a collective

21:30: Desserts and Networking

23:00 Event Closes

09:00
Registration & Networking Breakfast
09:30
Welcome & Partner Introductions
09:40
Panel Discussion with Q&A
Paul Wilkinson
10:20
Networking Break
10:40
Workshop at tables
11:00
Group Discussion - Moderated
11:20
Final Comments & Networking
11:30
Event Closes
Paul Wilkinson

Paul Wilkinson

Group Product Manager

Deliveroo

Paul is passionate about the future of retail and creating new shopping experiences. In his current role he is helping retailers provide quick delivery services to customers in a scalable way. In the past he was instrumental in the creation and success of Tesco Labs and built and launched advanced grocery voice shopping experiences on Alexa.

LEARN MORE →Close icon

Venue

Hotel Café Royal, 10 Air St, Soho, London W1B 4DY

Ideally situated where St. James’, Mayfair and Soho converge, this luxury hotel on Regent Street has an unparalleled setting. For over 150 years, the Café Royal has welcomed those who make a difference, from Oscar Wilde and Winston Churchill to Princess Diana and David Bowie. The only place in London to convene, converse, and celebrate.

Find directions →
Future State Dinner

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