Getting To Know You
34 Mayfair, 34 S Audley St, England, W1K 2PY
London
Summary
It’s time to turn customers into friends
Acquisition is costly, especially in the current climate. Paid advertising is more expensive to run and the results are more difficult to predict, so why not focus on retention? With accurate customer data already at your fingertips, it’s time to get to know the customers you already have.
We challenge you to get to know your customers. Data driven customer insight is at the heart of impactful retention strategies, and you’ve got the upperhand by having accurate data ready to work with. If you haven’t, now is the time to make that investment.
From introducing loyalty programs to fine tuning your personalised content, there’s plenty you can do with the data you hold. This April, join us for dinner and hear the experiences of brands with a proven track record of delivering exceptional retention programs.
- Rewards programmes - Which rewards do your customers really want?
- Improving relationships - Using your customer’s data to earn their trust.
- Personalised communications - Connecting through quality interactions.
Ryan Foreman
Product Manager
Nando's UK & IrelandRead Full Bio →
Ryan is an established technical Product Manager with a proven track record of leading international teams and delivering global solutions. Since joining Nando's UK & Ireland in 2019 Ryan has been successful in running two full product teams, overseeing the Digital Loyalty and Identity teams with the aim of delivering amazing end to end digital experiences for customers.
A significant highlight is delivering the first NFC enabled Loyalty Card in the UK, by allowing customers to add their Nando's Cards to their Mobile Wallets and tap at the till to earn Chilli Points and redeem their rewards
AGENDA
Ryan Foreman
Product Manager
Nando's UK & IrelandRead Full Bio →
Ryan is an established technical Product Manager with a proven track record of leading international teams and delivering global solutions. Since joining Nando's UK & Ireland in 2019 Ryan has been successful in running two full product teams, overseeing the Digital Loyalty and Identity teams with the aim of delivering amazing end to end digital experiences for customers.
A significant highlight is delivering the first NFC enabled Loyalty Card in the UK, by allowing customers to add their Nando's Cards to their Mobile Wallets and tap at the till to earn Chilli Points and redeem their rewards
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