Store Tour

Now, more than ever, the success of a retailer hinges on its ability to adapt and excel in providing a service that is immersive, innovative, and seamlessly integrated. Retailers must not only offer a product or service but offer their customers an experience that seamlessly weaves through physical and digital.

Embark on a journey with like-minded peers as we navigate through some of Covent Garden and Soho’s highest performing stores. We will visit stores from Paul Smith to All Saints and many more of London’s greatest shops - to be guided through how these brands keep service levels high. 

This tour aims to inspire and educate retailers (Like you) on the latest trends and strategies to both surprise and delight shoppers. From in-store tech to good old styling and sales training - we will help inspire you to take on these challenges yourselves. Be ready to gather valuable insights that can revolutionise your approach to customer interaction and boost overall performance.