Logistics And Supply Chain

At The Directors Dinner we discussed how organisations are now charging less than cost for delivery to fulfill orders and improve customer experience and the complex last-mile & return models having a detrimental effect on margin. Additionally, the final stage of the journey where your product reaches the consumer was highlighted as more significant than ever - and the need to get it right is critical for retaining your customers.Throughout the evening industry peers discussed the pain points around improving the operational efficiency of multichannel trading, whilst boosting margins in today’s supply chain processes.