Experience Commerce
Christopher's Grill, 18 Wellington Street, London, England, WC2E 7DD, United Kingdom
London
Summary
The Directors' Dinner
2020 is emerging as the year of hyper-focus on Customer Experience - requiring organisations to provide value across all sales channels & every touchpoint. The future of B2B Commerce is digital, connected and personalised.
Similar to the efforts of Consumer-focused brands, digital channels are becoming a critical driver for business growth and cost reduction for B2B brands across all industries - resonating from Automotive and Manufacturing, to CPG and Retail, and beyond.
Join us for an Experience Commerce dinner to network with your peers to debate the value of augmenting the “digital wholesale” journey with truly valuable experiences, and how those experiences can be valuable for all parties. We will be joined by Ranjit Gill, CIO of McKesson UK, who will be sharing his experience with maximising the benefits of B2B Commerce for his organisation.
- Maximising collaboration across sales, service, marketing and eCommerce departments to consistently provide excellent, value-added customer experiences
- Designing for successful connected experiences across all digital and traditional customer touch points
- Proving ROI on experiential expenditure – allowing you to measure customer delight
Ranjit Gill
CIO
McKessonRead Full Bio →
With over 25 years experience in IT ranging through Retail, Pharmaceuticals and FMCG, Ranjit will be sharing his experience of maximising the benefits of B2B Commerce for McKesson.
AGENDA
18:30
Arrival & Welcome Drinks
18:50
Welcome
Commerce Futures
19:00
Introduction
Keynote - Ranjit Gill, McKesson
19:20
Starters (Topic one - Discussion at individual tables)
19:50
Topic one discussed as a collective
20:10
Mains (Topic two - Discussion at individual tables)
20:40
Topic two discussed as a collective
21:00
Desserts (Topic three - Discussion at individual tables)
21:30
21:50
Topic three discussed as a collective
Final remarks / Networking
22:30
Event close
Ranjit Gill
CIO
McKessonRead Full Bio →
With over 25 years experience in IT ranging through Retail, Pharmaceuticals and FMCG, Ranjit will be sharing his experience of maximising the benefits of B2B Commerce for McKesson.
Venue
Christopher's Grill, 18 Wellington Street, London, England, WC2E 7DD, United Kingdom
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